Choosing a qualified HVAC service provider for your commercial building is an important decision and shouldn’t be taken lightly. You’re not looking for a fly-by-night handyman to handle a quick repair job. What you need is a long-term partner with the knowledge, experience, and resources necessary to provide best-in-class service for your building on an ongoing basis.
Here are 4 things you should consider before selecting the right Seattle commercial HVAC service partner:
Are they commercial HVAC specialists?
Does the prospective service provider handle both commercial and residential projects? And if so, where do they focus most of their time and effort?
While it’s possible for one company to adequately manage both residential and commercial HVAC systems, the differences between the two types of service are dramatic. If a company provides both services — especially if it’s too small to have teams of technicians wholly dedicated to one or the other — they may not be able to offer the knowledge, experience, and quality that a commercial-focused HVAC service provider can.
What kind of reputation have they built?
Take time to research the experience and track record of any company you’re considering to work on your commercial HVAC system. This includes researching customer feedback online, doing your due diligence to confirm any claims the company makes regarding their qualifications, training, certifications, and other 3rd party endorsements, and talking to current and previous customers to get a feel for how the company operates and the level of service they provide.
Are their recommendations based on ROI?
While it’s tempting to assume the cheapest estimate automatically offers the best combination of products and services for your building, it goes beyond pricing.
For example, spending significantly less at the start of an installation project could require spending a lot more down the road, whether due to poor installation or low-quality equipment, both of which can end up requiring repairs and/or replacement far sooner than a higher quality installation would have required.
In many cases, your best choice as a building owner or facility manager is to work with the provider who can prove the best return on the investment they’re proposing you make.
Do you get along with their representatives?
This may seem a strange thing to consider, but how you and your team get along with the provider’s representatives and technicians will have a bearing on how enjoyable and productive the relationship will be going forward. Remember, you’re looking for a HVAC service provider you can trust and with whom you can form a long-term partnership.
If you’re a Seattle-area building owner looking to hire a commercial HVAC company, we encourage you to learn more about us at PSR Mechanical. We’re proud to say our experienced team of energy engineers and HVAC technicians meet all of these important requirements and more. Find out how we can help you meet your building’s HVAC needs.